Professional ServicesEnabling you to implement your solution successfully and realize ROI quickly is the top priority of both NetSuite's Professional Services team and our wide network of implementation partners. To ensure that you get the most out of your NetSuite application, NetSuite Professional Services apply best practices and the NetSuite One methodology, allowing you get the comprehensive business processes your business demands — and the customization to meet your unique requirements.Read more about NetSuite's Professional Service offerings. Customer SupportProviding world-class customer support on which your business can consistently depend is our goal at NetSuite. To that end, our customer support, engineering and quality assurance departments work together closely, so that our support personnel are always well informed of new product functionality and that any customer issues can be quickly resolved. All our customers receive 60 days of free support when they contract for any NetSuite solution. And because we host your application at our world-class data center, all maintenance, version upgrades, and data back-ups are also included free of charge.In addition, we offer your growing business three optional levels of support. The programs are called Gold, Silver, and Platinum. Read more about our support plans. Education ServicesNetSuite is committed to ensuring the success of your NetSuite application across your entire company. To that end, we offer a host of on-going training options to ensure the successful adoption of NetSuite functionality by all users. Through NetSuite University, we offer a wide variety of education services that meet the educational needs of your organization.Read more about our education services programs. |
